Highland Village's storm record
Highland Village sits on Lewisville Lake near I-35E and FM 407. The Handbook of Texas follows it from 516 residents in 1970 to 12,173 in 2000 and calls it a primarily upscale residential community; Census estimates show about 16,000 people today. Most homes went up from the 1970s through the 2000s, so many roofs are on their second or third covering, and plenty were replaced after the last big storms. NOAA's Storm Events Database lists 55 reports of hail 1.75 inches (golf-ball size) or larger within about 10 miles of Highland Village from 2016 through the September 2026 update. Two storms in the last three years hit the middle of town:
- March 14, 2024: 2-inch hail right at the center of Highland Village, 2-inch hail about two miles north, 1.5-inch hail about a mile away, and 3.5-inch hail near Bartonville less than three miles southwest.
- June 11, 2023: 3-inch hail about a mile and a half from the center of town, 2.5-inch hail at two spots and 2-inch hail under a mile away, with 4.25-inch hail near Bartonville and 4-inch hail near Grapevine Reservoir the same day.
- March 26, 2017: 2.75-inch hail at two spots between two and three miles from town, and 4.25-inch hail near Corinth about six miles north.
- Since then: 1.75-inch hail near Bartonville on May 27, 2024 and near Lewisville on May 22, 2024.
Hail that size bruises shingles in ways you won't see from the yard, and on older roofs it often finishes off shingles that had already lost their seal.
Wind and tornado damage near Highland Village
- May 28, 2024: an 86 mph gust was measured west of Double Oak, about four and a half miles west, and the same storm downed trees and power lines across Lewisville, under three miles away, and collapsed a structure there.
- March 2, 2023: a 67 mph gust was measured in Lake Dallas, about three miles north.
- March 29, 2017: an EF-1 tornado in Lewisville, about four miles away, severely damaged about ten homes; five lost part of the roof.
- July 4, 2016: thunderstorm winds broke a dock on Lewisville Lake loose from its anchoring and drove it into another dock.
Highland Village's mature trees are part of its appeal, and part of its storm risk. After high wind we look for limb strikes, punctured decking and torn flashing, and we photograph the attic wherever something hit.
After a storm: what to do first
- Stay off the roof. Wet, damaged roofs are slick, and hail damage is easy to miss from a ladder anyway.
- Take your own photos of dented gutters, vents, cars, patio furniture and any water inside, with the date.
- Write down the date of the storm. Your claim runs from the date of loss, not the day you noticed the leak.
- Be careful with door-knockers. Ask any roofer for proof that they're registered with your city where it requires registration, a local office you can drive to, and a written scope before you sign anything.
- Call us for a free inspection with a photo report. We answer storm and leak calls 24/7, so call (817) 733-9228 any time.
What our storm inspection covers
We get on the roof. Hail bruising rarely shows from the yard, and a quick look from a ladder at the gutter line misses most of it. On every roof we:
- Check every slope for bruised or fractured shingles and granule loss, and photograph each hit we find
- Look at the soft metals (vents, gutters, downspouts, flashing) for dents that show how big the hail was and which way it came from
- Check the ridge, hips and starter course, where wind damage usually starts
- Look for creased, lifted or missing shingles and loose metal trim after high wind
- Check flashings, pipe boots and every penetration
- Go into the attic and check the decking wherever we see leak stains
Every inspection comes with a free digital photo report, so you see what we see. An inspection usually takes 15 to 45 minutes, and you only need to be home if there are leaks inside. If the roof is fine, we'll tell you so, and the report is yours to keep either way.
How a hail or wind claim works with us
- Stop the water. If the storm opened the roof, we tarp it or make a temporary repair. Tarping is priced by size, pitch and stories, and it's included in the claim when there is one. Keep your photos and receipts.
- Inspection and photo report. You see what we see before you decide anything.
- You decide whether to file. The claim is between you and your insurance company. If the damage is small next to your deductible, we'll say so.
- We meet your adjuster on the roof. We walk the slopes together and point out the damage we photographed, slope by slope.
- You get the insurer's scope. If it leaves out damage we documented, we give you the photos and measurements so you can ask your insurer to take another look. We don't negotiate with your insurer for you, and we never promise what an insurer will pay.
- The work. Our own crew does the repair or replacement, and we file the permit wherever the city requires one.
- Closeout. Many replacement-cost policies hold back part of the payment until the work is finished. We give you the final invoice and completion photos your insurer asks for.
If you file an insurance claim, we document the damage and meet your adjuster on the roof. Texas law requires you to pay your deductible, and a contractor may not waive, absorb or rebate it. We never will. In Texas you generally have 1 year from the date of loss to file; check your policy. We aren't public adjusters. We document the damage and build our scope from what we actually find.
City of Highland Village permits
Highland Village's permit page says permits are required before any new construction, addition, alteration or repair of an existing building. For roofs, the city's online portal has a Re-Roof (Shingles/Decking) permit, and only registered contractors can use it. What that means for your job:
- The contractor pulls the permit. The city's FAQ says work at your home should be done by a licensed contractor registered with the city, and it tells owners to ask to see the permit before work starts. We'll show it to you.
- Registration runs by fiscal year. The city's contractor registration runs October 1 through September 30, costs $150 ($100 if renewed by October 31), and requires a copy of current liability insurance.
- The permit has to be on site. Highland Village says permits are not valid until they're paid for, issued and placed on the job site, and every roof permit requires a final inspection.
- Arbors and patio roofs count. The city requires a permit for any type of roof structure, including open arbors, and every accessory building needs one too.
- HOA rules are separate. The city notes that its approval doesn't override your deed restrictions or HOA, so we get the HOA approval first.
The city says most permit applications take up to ten business days to process. Building Inspections is at City Hall, 1000 Highland Village Road.
HOAs, designer roofs and matching the street
Many Highland Village neighborhoods have architectural rules about roof color and style, and the city's approval doesn't override them. After a storm, we prepare the HOA packet with the product sheet, color and impact rating while your claim is being processed, so the HOA isn't what holds up the job. For larger homes we often recommend designer shingles with a slate or shake look, or standing seam where the HOA allows it.
Replacing a storm-damaged roof in Highland Village: your options
A storm replacement is the one time a lot of owners get to choose a better roof than the one the builder put on. Here's what we install:
| Option | Why owners pick it after a storm |
|---|---|
| Class 4 impact-rated shingles | The highest UL 2218 impact class, a familiar look most HOAs approve, and it may qualify for an insurer credit |
| Standing seam metal | Won't crack, curl or lose granules; hidden fasteners; 24 or 26 gauge panels formed on our own roll formers |
| Stone-coated steel and metal shingles | Steel underneath with a shake, shingle or tile look from the street |
| Designer shingles | Slate or shake looks on larger homes, Class 3 impact rating or better |
| R-panel or PBR | Shops, barns, carports and outbuildings that took hail or lost panels in the wind |
Every shingle roof we install is Class 3 impact-rated or better, with Class 4 available. No roof is hail-proof, and very large hail can dent steel, but metal usually keeps shedding water after storms that ruin shingles. More on metal in Highland Village: metal roofing in Highland Village and standing seam in Highland Village.
Texas insurers must offer a premium credit for UL 2218 impact-rated roofs, but each company sets its own amount, and Class 4 earns the largest. We can't promise a discount; ask your insurer for their figure in writing. After a qualifying install we fill out TDI Form PC068 for you. See the Texas impact-resistant roof discount.
Replacement day
- Property protected: tarps over landscaping, and the driveway and pool covered as needed
- Tear-off down to the deck, with bad decking replaced and noted in your report
- Synthetic underlayment, ice and water protection in the valleys, and new flashings, vents and pipe boots
- The new roof installed by our own crew
- Magnet sweep for nails, final photos, and your workmanship warranty from 10 years up to lifetime, depending on the job
When your shingle has been discontinued
On older roofs the original shingle is often discontinued, so a patch won't match. We can make a temporary repair to stop the leak and document the discontinued shingle with photos for your claim. Many newer policies exclude matching or replacement for discontinued shingles, so check your policy. We don't deal or negotiate with your insurer.
Who handles storm damage and roof replacement in Highland Village?
Snow Roofing & Exteriors does. Here are the facts you can check before you let anyone on your roof:
- 75 years as a family roofing business, and 30 years in the business for owner Blake Snow, who is still on the roofs.
- Over $80 million in completed roofing projects, from small repairs to multi-million-dollar jobs.
- 5.0 stars on Google at all three offices: Bridgeport, Decatur and Rhome.
- Our own roll formers for standing seam and R-panel, in 24 or 26 gauge, with metal lead times that are typically 1 to 2 weeks.
- Our own crew, about 24 road miles (roughly 40 minutes) from Highland Village at our Rhome office, doing the tear-off and the new roof.
- Snow Roofing & Exteriors is BBB A+ rated.
See also: our Highland Village roofing page, metal roofing in Highland Village, standing seam in Highland Village, and storm damage in nearby Flower Mound, Lewisville and Lake Dallas.
Residential warranty: a workmanship warranty from 10 years up to lifetime, depending on the job, with manufacturer warranties up to lifetime. Manufacturer coverage depends on the product and brand, and on the project qualifying for that manufacturer's program. We put the exact warranty for your roof in writing.
Certified, with 30 years installing every major roofing brand, a family roofing business going back 75 years, and over $80 million in completed roofing projects. 5.0 stars on Google at all three of our offices.
Request a free inspection or call (817) 733-9228. Small repairs are welcome too.
