Tenant-by-tenant leak tracing
Water on a flat roof can travel several bays before it drips, so the tenant who calls may not be under the hole. We trace the leak on the roof, not just from the ceiling, and use a drone thermal scan to map wet insulation across the center. Every inspection comes with a free digital photo report, so you see what we see. The photos show where the water got in and which space it reached, which helps sort out landlord and tenant responsibility under the lease.
What we see on retail roofs
- Restaurant tenants: grease from kitchen exhaust breaks down many membranes; PVC and grease containment around the fans help
- Rooftop units: often one or more per tenant, each a curb and set of flashings to maintain
- Tenant penetrations: sign wiring, new vents and abandoned equipment from past tenants
- Parapets and front façades: wall flashing and coping, where many retail leaks start
- Drainage: scuppers, gutters and drains that back up after heavy rain
Re-roofing without closing stores
- Sections done in order, each dried in the same day
- Noisy work and deliveries scheduled around store hours where we can
- Staging kept off storefront parking and away from entries
- Tenants notified before work reaches their space
Systems for retail centers
TPO is the common choice for strip centers, PVC fits restaurant sections, mod bit handles heavy foot traffic, and a restoration coating can extend a sound roof without a tear-off. Metal canopies and mansards get metal repair or replacement. Manufacturer NDL (no-dollar-limit) warranties, such as a 20-year NDL, are available depending on the product and the warranty purchased, and are issued after the manufacturer's own inspection.
After hail or wind
We inspect the whole center and document the damage. We document the damage with photos and measurements. We don't adjust or negotiate claims; you work the claim with your insurance company. See commercial hail claims.
What helps us quote faster
- Roof access for an on-roof inspection, plus a contact who knows the building
- Leak history, past repair invoices and any existing warranty paperwork
- Drawings or a roof plan, if you have them
- Your schedule limits: hours, tenants, events, deliveries
- Your insurance certificate requirements, so we can send them before work starts
We're certified with Johns Manville, GAF, CertainTeed, Owens Corning and Atlas. We offer same-day response in almost every case, and we answer leak and storm calls 24/7. We also handle gutters and exterior painting.
Related: warehouses · apartments · commercial roofing.
Commercial warranty: a workmanship warranty from 10 years up to lifetime, depending on the job, plus 10- to 20-year NDL (no-dollar-limit) manufacturer warranties. Manufacturer coverage depends on the product and brand, and on the project qualifying for that manufacturer's program. We put the exact warranty for your roof in writing.
Certified, with 30 years installing every major roofing brand, a family roofing business going back 75 years, and over $80 million in completed roofing projects. 5.0 stars on Google at all three of our offices.
Request a free inspection or call (817) 733-9228. Small repairs are welcome too.